| Notice of Privacy Practices
David C. Moiger, O.D.
Prestonwood Eyecare 5425 Beltline Road Dallas, Texas
75254
Tel: 972-980-1772
Web: www.dallaseyes.com
{Ximena S. Moiger}, Privacy Official
IN COMPLIANCE WITH THE FEDERAL REGULATIONS OF HIPAA’S
PRIVACY RULE, THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION
ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
OBTAIN ACCESS TO IT. PLEASE REVIEW IT CAREFULLY.
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We respect our legal obligation to keep health information
that might identify you private. We are obligated
by law to provide you with notice of our privacy practices.
This notice describes how we protect your health information
and what rights you have regarding it.
TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
The most common reasons we would use or disclose
your health information is for treatment, payment,
or business operations. We routinely use and disclose
your medical information within the office on a daily
basis. We do not need specific permission to use or
disclose your medical information in the following
matters, although you have to right to request that
we do not.
Examples of how we might use or disclose health information
for treatment purposes might include:
Setting up or changing appointments including leaving
messages with those at your home or office who may
answer the phone or leaving messages on answering
machines, voice mails or emails; prescribing glasses,
contact lenses, or medications as well as relaying
this information to suppliers by phone, fax or other
electronic means including initial prescriptions and
requests from suppliers for refills; notifying you
that your ophthalmic goods are ready, including leaving
messages with those at your home or office who may
answer the phone, or leaving messages on answering
machines, voice mails or emails; referring you to
another doctor for care not provided by this office;
obtaining copies of health information from doctors
you have seen before us; discussing your care with
you directly or with family or friends you have inferred
or agreed may listen to information about your health;
sending you postcards or letters or leaving messages
with those at your home who may answer the phone or
on answering machines, voice mails or emails reminding
you it is time for continued care.
Examples of how we might use or disclose health information
for payment purposes might include:
Asking you about your vision or medical insurance
plans or other sources of payment; preparing and sending
bills to your insurance provider or to you; providing
any information required by third party payors in
order to insure payment for services rendered to you;
collecting unpaid balances either ourselves or through
a collection agency, attorney, or district attorney’s
office.
Examples of how we might use or disclose health information
for business operations might include:
Financial or billing audits; internal quality assurance
programs; participation in managed care plans; defense
of legal matters; business planning; certain research
functions; informing you of products or services offered
by our office; compliance with local, state, or federal
government agencies request for information; oversight
activities such as licensing of our doctors; Medicare
or Medicaid audits.
USES AND DISCLOSURES FOR OTHER REASONS NOT NEEDED
PERMISSION
In some other limited situations, the law allows
us to use or disclose your medical information without
your specific permission. Most of these situations
will never apply to you but they could.
When a state or federal law mandates that certain
health information be reported for a specific purpose
For public health reasons, such as reporting of a
contagious disease, investigations or surveillance,
and notices to and from the federal Food and Drug
Administration regarding drugs or medical devices
Disclosures to government or law authorities about
victims of suspected abuse, neglect, domestic violence,
or when someone is or suspected to be a victim of
a crime Disclosures for judicial and administrative
proceedings, such as in response to subpoenas or orders
of courts or administrative hearings Disclosures to
a medical examiner to identify a deceased person or
determine cause of death or to funeral directors to
aid in burial Disclosures to organizations that handle
organ or tissue donations Uses or disclosures for
health related research Uses or disclosures to prevent
a serious threat to health or safety of an individual
or individuals Uses or disclosures to aid military
purposes or lawful national intelligence activities
Disclosures of de-identified information Disclosures
related to a workman’s compensation claim Disclosures
of a “limited data set” for research,
public health, or health care operations Incidental
disclosures that are an unavoidable by-product of
permitted uses and disclosures Disclosures to business
associates who perform health care operations for
{Prestonwood Eyecare, David C. Moiger, O.D.} and who
commit to respect the privacy of your information
Unless you object, disclosure of relevant information
to family members or friends who are helping you with
your care or by their allowed presence cause us to
assume you approve their exposure to relevant information
about your health
USES OR DISCLOSURES TO PATIENT REPRESENTATIVES
It is the policy of {Prestonwood Eyecare, David C.
Moiger, O.D.} for our staff to take phone calls from
individuals on a patients behalf requesting information
about making or changing an appointment; the status
of eyeglasses, contact lenses, or other optical goods
ordered by or for the patient. {Prestonwood Eyecare,
David C. Moiger, O.D.} staff will also assist individuals
on a patient’s behalf in the delivery of eyeglasses,
contact lenses, or other optical goods. During a telephone
or in person contact, every effort will be made to
limit the encounter to only the specifics needed to
complete the transaction required. No information
about the patient’s vision or health status
may be disclosed without proper patient consent. {Prestonwood
Eyecare, David C. Moiger, O.D.} staff and doctors
will also infer that if you allow another person in
an examination or treatment room with you while testing
is performed or discussions held about your vision
or health care that you consent to the presence of
that individual.
OTHER USES AND DISCLOSURES
We will not make any other uses or disclosures of
your health information unless you sign a written
Authorization for Release of Identifying Health Information.
The content of this authorization is determined by
federal law. The request for signing an authorization
may be initiated by {Prestonwood Eyecare, David C.
Moiger, O.D.}or by you as the patient. We will comply
with your request if it is applicable to the federal
policies regarding authorizations. If we ask you to
sign an authorization, you may decline to do so. If
you do not sign the authorization, we may not use
or disclose the information we intended to use. If
you do elect to sign the authorization, you may revoke
it at any time. Revocation requests must be made in
writing to the Privacy Officer named at the beginning
of this Notice.
YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
The law gives you many rights regarding your personal
health information.
You may ask us to restrict our uses and disclosures
for purposes of treatment (except in emergency care),
payment, or business operations. This request must
be made in writing to Privacy Officer named at the
beginning of this Notice. We do not have to agree
to your request, but if we agree, must honor the restrictions
you ask for.
You may ask us to communicate with you in a confidential
manner. Examples might be only contacting you by telephone
at your home or using some special email address.
We will accommodate these requests if they are reasonable
and if you agree to pay any additional cost, if any,
incurred in accommodating your request. Requests for
special communication requests must be made to the
Privacy Officer named at the beginning of this Notice.
You may ask to review or get copies of your health
information. There are a very few limited situations
in which we may refuse your access to your health
information. For the most part we are happy to provide
you with the opportunity to either review or obtain
a copy of your medical information. All requests for
review or copy of medical information must be made
in writing to the Privacy Officer named at the beginning
of this Notice. While we usually respond to these
requests in just a day or so, by law we have fifteen
(15) days to respond to your request. We may request
an additional thirty (30) day extension in certain
situations.
You may ask us to amend or change your health care
information if you think it is incorrect or incomplete.
If we agree, we will make the amendment to your medical
record within thirty (30) days of your written request
for change sent to the Privacy Officer named at the
beginning of this Notice. We will then send the corrected
information to you or any other individual you feel
needs a copy of the corrected information. If we do
not agree, you will be notified in writing of our
decision. You may then write a statement of your position
and we will include it in your medical record along
with any rebuttal statement we may wish to include.
You may request a list of any non-routine disclosures
of your health information that we might have made
within the past six (6) years (or a shorter period
if you wish). Routine disclosures would include those
used your treatment, payment, and business operations
of {Prestonwood Eyecare, David C. Moiger, O.D.}. These
routine disclosures will not be included in your list
of disclosures. You are entitled to one such list
per year without charge. If you want more frequent
lists, you must pay for them in advance at a fee of
{$ } per list. We will usually respond to your written
request (made to the Privacy Officer named at the
beginning of this Notice) within thirty (30) days
but we are allowed one thirty (30) day extension if
we need the time to complete your request.
You may obtain additional copies of this Notice of
Privacy Practices from our business office or online
at our website address shown at the beginning of this
Notice.
CHANGING OUR NOTICE OF PRIVACY PRACTICES
By law, we must abide by the terms of this Notice
of Privacy Practices until we choose to change the
Notice. We reserve the right to change this Notice
at any time. If we change this Notice, the new privacy
practices will apply to your existing health information
as well as any additional information generated in
the future. If we change this Notice, we will post
a new Notice in our office and on our website.
COMPLAINTS
If you think that anyone at {Prestonwood Eyecare,
David C. Moiger, O.D.} has not respected the privacy
of your health information, you are free to complain
to the Privacy Officer named at the beginning of this
Notice. We are more than happy to try to resolve any
concern you may have in writing or by phone. You may
also file a complaint with the U.S. Department of
Health and Human Services, Office of Civil Rights.
We will not retaliate against you if you make such
a complaint.
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